![]() They process every single item on the pallet and then they repalletize to do the sale,” Medina said. We have people who own their own warehouses. “We have people who just buy from us to flip goods. People buy returns that are then delivered in pallets or truckloads for business purposes. ![]() “What determines that is the data that we have collected over the years, whether we’re going to profit more or not,” Medina said, adding that it depends on how fast they want to get rid of the inventory, they can set a bid process or fixed price. Platforms like Direct Liquidation do the math and decide what products should be put in the same package and how much they cost. The pallet of Amazon returns we ordered online. “So if you use something for seven days, it has fewer chances of having more wear than if you use it for 30,” Diego Medina, director of Direct Liquidation Sales, told Yahoo Finance. Amazon shoppers can return goods within 30 days while customers at can only do so within 14 days. The longer the retailer’s return period is, the worse the quality the returns may be. Liquidation platforms buy returns from Amazon and repackage things. You can choose the product category, but you can’t decide what products are in a pallet. On those websites, shopping for liquidated returns is similar to shopping for daily items from Amazon- but with a huge discount and orders come in big pallets. ![]() Now websites like and Direct Liquidation sell merchandise from major retailers, including Walmart and Amazon. As e-commerce evolves, this liquidation process has also moved online. Warehouse liquidation has always been how retailers remove inventory. Some online marketplaces allow you to buy Amazon returns online- items are not individually packaged but are bundled in huge pallets based on categories. Turns out there is a multi-million dollar business behind mounting Amazon returns. (Photo: Yahoo Finance) Big business in returns Amazon returns has spawned an entire secondary market.
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